State Farm® Insurance Agent Clendon Webb

"Great group of people here at State Farm. Very helpful and informative."

"No response from the office after several calls. Very unprofessional!"

"Called multiple times to see if we could save some money on our insurance and no one returns a call. I got tired of waiting and ended up going elsewhere. If this is the communication you all have when I’m trying to do business with you I feel like a dodged a bullet. If you care about customer support and care go elsewhere!"

"!!BEWARE!! This office staff has no clue what they are doing. I ditched them almost 4 months ago and they still found a way to screw me and my family. We left them in the first place for licenses suspensions for driving without insurance!! They were collecting my monthly premium of over $500/mo and my vehicle is not insured!! Crazy! Now today my daughter in law gets fined $250 from the DMV because they did not list our son on our policy that he was paying a monthly premium on! And this was from 12/20/2023!!! My DIL does not even have nor never did and now never will have an insurance policy with Clendon Webb State Farm and she is penalized $250 fines for the major screw up they did to my family months ago!!. Now State Farm insurance is great coverage but DO NOT and I cannot stress this enough DO NOT DEAL WITH THE CLENDON WEBB LOCATION. He ought to be ashamed of the negligent people he allows to work under him."

"I am NOT a happy loyal customer. I'm paying $280 for my car and renters insurance policy which is insane in itself but then to not answer when I call/e-mail AND leave a message and get no response, ridiculous! I'm moving to a different company, this office is such a joke."

"Seriously this place went down hill. I have been with this office for over 20 plus years. You can call this place and leave messages on the answering machine and never get a call back. I finally got through the other day to asked why my bill went up and the guy who answered the phone was rude. My windshield broke and I tried leaving at the very least 6 messages in one day. No reply. Thank God I moved so I am changing offices to a place closer to my new home. I have sent many customers to this place"

"Can not get a call back to add insurance"

"Never answers the phone. Takes days to get a return call if I even get one."

"Mark Craig and Julie are always helpful in any situation. Customer for over 15 years"

"Stopped in at the Clendon Webb office and had a brief chat with Julie.Bell. She was informative, answering my questions. Very pleasant to talk to."

"Mr.Webb is one of the most professional and courteous agents I have ever had the pleasure to deal with. At 68 years young I have dealt with many insurance agencies and salespeople. I trust State Farm and would recommend this particular Broker very highly."

"Clendon’s office has handled my auto policy recently. His staff was very helpful, prompt, and knowledgeable about my insurance coverages."

"My husband and I have insurance together both our names are on it however they refused to send me a insurance card with my name on it and our agent never calls back or responds"

"I recently moved here from St George, Utah. Clendon Webb State Farm Agency has done an excellent job of helping protect my autos and home. Florida insurance is very different and full of challenges. This agency has helped with each step. Thankful for their support."

"I can’t imagine having our insurance needs managed anywhere else but Clendon Webb Statefarm in New Port Richey! The agency owner has been there for decades and is so knowledgeable about the ever changing insurance industry! The staff are competent and friendly, and I never hesitate to give them a call when I have a question!"

"Julie Bell was such a great help today with my renewel. She was sweet and patient. Thank you so much for taking the time to explaining everything. Karen Beckman"

"Great Service!"

"They have gotten much better at callbacks. Best prices for car insurance."

"I called this office looking for a quote for full coverage insurance. Julie was helpful, proactive, professional and outgoing. I wish everyone had a Julie to answer questions and make a customer feel valued. Thank you"

"Very courteous and professional"

"This is by far the most incompetent office I have ever dealt with. I had two vehicles covered on my plan and one vehicle broke down and needed removed from my plan so I requested that the broken down vehicle be replaced and my new vehicle be put in it's place. This should have meant that of the two existing vehicles on my plan, one vehicle remains on my coverage and the other vehicle be replaced with a new vehicle. Fast-forward 8 months I was pulled over and my registration was revoked. I came to find out that this was due to Clendon Webb's office removing both vehicles on my plan and only insuring the new vehicle causing me to be un insured for 8 months because they of their own accord removed two vehicles from my plan instead of just the broken down vehicle. When speaking to them about this the rep at the office told me I am to blame...I requested to have the running vehicle that was originally covered to be added back to the plan along with the vehicle that was already covered and what did they do...they took the existing vehicle off and placed the vehicle they took off of my plan back on again only having one of my vehicles covered. How this place can manage to accomplish anything is beyond me...unprofessional, rude and incompetence are the only things I have seen from this office. Steer clear of this place, God only knows how bad they would screw up an actual claim since they can't even manage to swap vehicles on a plan."

"Was needing assistance with installing our Drive Safe Program. We had stopped in a few weeks ago to the office there. But unfortunately they were having trouble with the app. at that time. So went back today. And with the "tremendous" help from Julie B. She was able to help us through all the steps. She was so very polite, and calm through the whole process, which in turn made us comfortable that we were going to get the results we were looking for. And Julie promised, assured us she would do everything within her power to get us up and running with the program. And within a few short minutes, she had us both hooked up! So we wanted to make sure that you along with everyone in your office there know you have not only a great employee, but someone that wants to actually make sure the customer is satisfied. So one word for you on having an employee that makes it her mission to helping the customer. "Asset" Please pass this on to Julie B. so she knows how appreciative we were today. 10 ⭐️'s to you Julie B. Thank you so much."

"Julie was exceptional!! I called for my balance owed and to make a payment. It is so nice to speak with someone so pleasant!!"

"I highly recommend coming to this location, every question answered. I was helped by Jules!"

"Hi my name is Jenna, I called in and was out with Jules to talk to her about my car insurance! She was extremely helpful and any questions you have she will answer it as quick as she can! She reminds me kind of like a human google because how fast she replied to My questions! I definitely recommend her!"