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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheri Grey

March 28, 2025

5  out of  5
rating by Cheri Grey
"Great service!"
We responded:
"Thank you for your response and your continued loyalty to our agency."
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Cathy Breecher

July 31, 2024

1  out of  5
rating by Cathy Breecher
"No response from the office after several calls. Very unprofessional!"
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Emily M

June 29, 2024

1  out of  5
rating by Emily M
"I am NOT a happy loyal customer. I'm paying $280 for my car and renters insurance policy which is insane in itself but then to not answer when I call/e-mail AND leave a message and get no response, ridiculous! I'm moving to a different company, this office is such a joke."
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Bernie Nelson

June 19, 2024

1  out of  5
rating by Bernie Nelson
"Seriously this place went down hill. I have been with this office for over 20 plus years. You can call this place and leave messages on the answering machine and never get a call back. I finally got through the other day to asked why my bill went up and the guy who answered the phone was rude. My windshield broke and I tried leaving at the very least 6 messages in one day. No reply. Thank God I moved so I am changing offices to a place closer to my new home. I have sent many customers to this place"
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Gary Ernst

March 22, 2024

1  out of  5
rating by Gary Ernst
"Never answers the phone. Takes days to get a return call if I even get one."
We responded:
"I apologize for any inconvenience this may have caused you. I have looked everywhere in our system to look further into this but I have been unable to find you. If you could please give me a call I would like the opportunity to make sure this has been resolved."
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Jim L.

February 28, 2024

5  out of  5
rating by Jim L.
"Mr.Webb is one of the most professional and courteous agents I have ever had the pleasure to deal with. At 68 years young I have dealt with many insurance agencies and salespeople. I trust State Farm and would recommend this particular Broker very highly."
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Shalonda parks

February 24, 2024

1  out of  5
rating by Shalonda parks
"My husband and I have insurance together both our names are on it however they refused to send me a insurance card with my name on it and our agent never calls back or responds"
We responded:
"Our office is striving to get in touch with all our clients. I apologize this did not happen with you and your husband. We have corrected the policy and added your name and emailed as well as mailed id cards out with both names on them. We greatly appreciate your business and loyalty. Please let us know if any further assistance is needed. "
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Vonda Anderson

February 22, 2024

5  out of  5
rating by Vonda Anderson
"I can’t imagine having our insurance needs managed anywhere else but Clendon Webb Statefarm in New Port Richey! The agency owner has been there for decades and is so knowledgeable about the ever changing insurance industry! The staff are competent and friendly, and I never hesitate to give them a call when I have a question!"
We responded:
"thank you for your business and review"
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Kimberlee Dee

November 22, 2023

5  out of  5
rating by Kimberlee Dee
"Great Service!"
We responded:
"thank you for your review"
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Ernest Zabloudill

September 25, 2023

5  out of  5
rating by Ernest Zabloudill
"I called this office looking for a quote for full coverage insurance. Julie was helpful, proactive, professional and outgoing. I wish everyone had a Julie to answer questions and make a customer feel valued. Thank you"
We responded:
"Thank you for your review"
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Daniel Reynolds

August 20, 2023

1  out of  5
rating by Daniel Reynolds
"This is by far the most incompetent office I have ever dealt with. I had two vehicles covered on my plan and one vehicle broke down and needed removed from my plan so I requested that the broken down vehicle be replaced and my new vehicle be put in it's place. This should have meant that of the two existing vehicles on my plan, one vehicle remains on my coverage and the other vehicle be replaced with a new vehicle. Fast-forward 8 months I was pulled over and my registration was revoked. I came to find out that this was due to Clendon Webb's office removing both vehicles on my plan and only insuring the new vehicle causing me to be un insured for 8 months because they of their own accord removed two vehicles from my plan instead of just the broken down vehicle. When speaking to them about this the rep at the office told me I am to blame...I requested to have the running vehicle that was originally covered to be added back to the plan along with the vehicle that was already covered and what did they do...they took the existing vehicle off and placed the vehicle they took off of my plan back on again only having one of my vehicles covered. How this place can manage to accomplish anything is beyond me...unprofessional, rude and incompetence are the only things I have seen from this office. Steer clear of this place, God only knows how bad they would screw up an actual claim since they can't even manage to swap vehicles on a plan."
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DeathDealer

August 8, 2023

5  out of  5
rating by DeathDealer
"I highly recommend coming to this location, every question answered. I was helped by Jules!"
We responded:
"We appreciate your business and review"